
For many people, “majority” is a word so common that they rarely have to think twice about what it means. But it’s a different matter for polling organizations like Pew Research Center. By their nature, polls provide an estimate of what a large group of people say, since they’re based on a sample rather than the entire population. This basic reality can create challenges for writers who want to summarize poll findings in a precise way.
Each headline includes the word “majority.” But take a moment to consider the wide variation in the survey data that’s actually being cited in each of the stories above. In the first article, a “majority of Canadians” refers to 72%. In the second story, “a majority of travelers” refers to 64%. And in the third article, a “majority of Americans” refers to 51%. These differences are substantial.
In order to present survey findings in an accurate and impartial manner in its reports, Pew Research Center has developed internal guidelines for using certain terms consistently. At the Center, writers cannot label a survey finding a “majority” unless it meets specific criteria.
One of these criteria is the survey’s margin of error. Since surveys only question a sample of a larger population that is being studied – whether that population is a single city, an entire country or something else – the margin of error describes the estimated range within which we would expect the exact answer to fall. (The results we would have gotten if we had surveyed everyone in that larger population is the “true population value.”) For example, if a survey has a margin of error of plus or minus 3 percentage points at the 95% confidence level, that means we can expect the result to be within 3 percentage points of the true population value 95 out of 100 times.

It is important to remember that there are several sources of uncertainty in survey estimates, some of which can’t be quantified. For instance, question wording can introduce error or bias into the findings of opinion polls. Another potential source of error is nonresponse bias – that is, when the people who respond to surveys differ in important ways from the people who don’t respond.
Although the Center’s writers can’t quantify all of the uncertainties when summarizing survey data, they seek to acknowledge them. Or, put another away, precise writing requires an accurate description of imprecision.
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